Working agreements are a set of guidelines that are established by a team to ensure that they work cohesively together and achieve their goals efficiently. They are essential for any team, whether it is a small group working on a project or a large organization with many departments.
A working agreement is a document that outlines the team`s expectations and the methods they will use to achieve their goals. It covers everything from communication protocols to work hours and how to deal with conflicts. These agreements are particularly useful for remote teams and those working in different time zones.
One of the most important elements of a working agreement is clear communication. The team should establish how they will communicate with each other, whether it is through emails, chat apps, or video conferencing. They should also define the response time for each method of communication to ensure that everyone is on the same page.
Another essential element of a working agreement is setting clear goals and deadlines. This helps the team members stay focused and understand what is expected of them. They should also establish how they will report progress and what metrics they will use to measure success.
The working agreement should also cover how conflicts will be resolved. The team should establish a process that allows them to address any issues that arise and find a solution that works for everyone. This could involve setting up a mediation process or creating a code of conduct.
One of the most challenging parts of creating a working agreement is getting everyone to agree on the terms. However, this is an important step in ensuring that everyone is aligned and committed to working towards a common goal. It is essential to involve all team members in the process and to listen to any concerns they may have.
In summary, a working agreement is a vital tool for any team to work effectively. It helps to establish clear expectations, communication protocols, and conflict resolution processes. By involving all team members in the process, the team can create an agreement that works for everyone, leading to greater productivity and success.